The artificial intelligence (AI) boom has not yet caused a decline in the Philippines’ service-export revenues or employment, ING Bank N.V. said, arguing that AI is so far changing what gets outsourced rather than reducing demand for outsourced work. In a report, Deepali Bhargava, head of Asia-Pacific research at ING, said there was evidence that […]...

Keep on reading: AI transforming, not cutting PH outsourcing jobs–study