Scott Kirby says a summer job at a trucking company and a first job at the Pentagon taught him the same thing: people remember how you make them feel.
Inc.com
United CEO Scott Kirby Learned the Same Leadership Lesson at 14 and 22. It Wasn’t Just About Working Hard
Shown as published in the source's RSS feed. IndiaAIFounders doesn't link out to third-party sites — this is the complete detail available from the feed itself.